#32 Substandard Customer Service
Maintenance mechanic fails to follow up with customers after repairs are done and often leaves the scene as soon as someone else from his department arrives to help him repair a broken item.
PERFORMANCE CORRECTION NOTICE
Employee Name: Frank Walters |
Department: Engineering |
Date Presented: November 27, 2017 |
Supervisor: Albert D’Amico |
DISCIPLINARY LEVEL
Verbal Correction—(To memorialize the conversation.)
Written Warning—(State nature of offense, method of correction, and action to be taken if offense is repeated.) ...
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