#32 Substandard Customer Service

Maintenance mechanic fails to follow up with customers after repairs are done and often leaves the scene as soon as someone else from his department arrives to help him repair a broken item.

PERFORMANCE CORRECTION NOTICE

Employee Name: Frank Walters

Department: Engineering

Date Presented: November 27, 2017

Supervisor: Albert D’Amico

 

DISCIPLINARY LEVEL

imageVerbal Correction—(To memorialize the conversation.)

imageWritten Warning—(State nature of offense, method of correction, and action to be taken if offense is repeated.) ...

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