101 Tough Conversations to Have with Employees: A Manager’s Guide to Addressing Performance, Conduct, and Discipline Challenges

CHAPTER 5Policy and Procedure Violations

Violation of company policy has many faces, including personnel, computer, security, and safety applications. Companies often have different approaches toward policies in general: while some organizations publish policy and procedure (P&P) manuals, employee handbooks, and code of conduct ethics statements, other companies choose to forego documentation, if at all possible, in an attempt to retain total discretion to handle violations and breaches on a case-by-case basis.

Most employees would argue that they prefer to have handbooks and P&P manuals so that they understand a company’s rules and guidelines. It also benefits companies to publish such documents in an effort to consistently accord workers with ...