Preface
Having tough discussions with your employees will always be one of the most daunting tasks that you’ll face as a manager. As a general rule, the path of least resistance is avoidance, and how many of us haven’t been guilty from time to time of allowing problems to go on, hoping they’d simply fix themselves? If you’ve purchased this book, you’re probably someone who has faced this challenge on a number of occasions throughout your career, but you instinctively know that if you simply had the right verbiage and a strategic game plan in place, you’d be able to address minor problems head-on before they escalated into something far more serious.
Take comfort, dear reader, in knowing that you’re not alone. And know that this book is designed ...
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