Introduction: Getting the Most from This Resource

Talent developers of the world, this book was written for you. Our job is to give learners an experience that makes them leave with increased competence, confidence, and commitment. Developing people ensures our organizations have the ability to achieve their visions in a “VUCA” world. The term “VUCA” has been around for almost 20 years. Some of you may have heard the term before. VUCA stands for volatile, uncertain, complex, and ambiguous—terms that reflect an increasingly unstable and rapidly changing business world—the world in which we all work today.

As the people who guide the development of employees, we have a critical role to play in supporting the talent that deals with the VUCA world. ...

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