CHAPTER 6

How to Tell Your Partner They’re Screwing Up

Two keys to strong partnerships are (1) knowing what is expected, and (2) knowing how you’re measuring up to those expectations. Whether your partnerships are internal or external, feedback is important to building strong relationships. In addition, feedback needs to be a two-way street where both sides measure the other’s performance. I’ve seen far too many situations where one party thought everything was fine, while the other party was ready to jump ship.

Why Measure Performance?

Measures help communicate what is important and whether those objectives are being met or exceeded. When partners know the score, they can push for improvements that benefit everyone, which continues to build ...

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