Accountability, 76
Alaska Communications (ACS), 3, 61–62
Auto replenishment systems, 22–26
Change management quadrant, 94
Community partnerships
job creation and labor reduction, 41–43
low-skilled labor, 47
offshore
advantages, 43–44
challenges, 44
social responsibility
K-12 school systems, 39
professional skills training program, 39–40
Tillamook Country Smoker company, 40–41
supply chain strategy, 46
total cost of ownership
equation for, 46
posttransaction costs, 45–46
pretransaction costs, 45
transaction costs, 45
transportation system, 46
Customer partnerships
allocation process, 31
e-mail and video conferencing, 33
feedback loops, 29
foster good communication, 32
kinds of information, 31–32
need for speed, 29
operational perspective, ...
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