They Must Agree: A Willing Spirit
You can’t push people! Show me a manager who has tried to push people into doing what he or she wants done, and I’ll show you someone who has probably caved in to using threats and intimidation, or tried to buy his or her way with incentive pay and benefits. They don’t work! They are both external motivators, and the moment you take those motivators away, the behavior stops.
Former president Dwight Eisenhower was legendary for his “piece of string” story. When he had military subordinates who were getting black marks because they were pushing people, threatening people, and using intimidation, he would call them into his office. He would hand them a short piece of string and ask them to push the string ...