Positive Models: Your Way or the Highway
When it comes to inspiring people, their involvement and input are essential if you are going to get them to buy into your plans. However, after the mold is cast and the plans are made, it is essential that everyone follow your plans and guidelines to present a clear and consistent impression of your company to customers again and again and again.
When Larry proudly showed up for work on his Harley Davidson, he also was wearing the full Harley “uniform”: black leather chaps and all the accessories that go with it. After his boss ooh-ed and aah-ed about his new Harley and congratulated him on all the work he had done to earn the money, he then asked Larry if he realized he didn’t have a lot of time ...