Mom, Sunday School, and a Grand Jury
You already know how fragile your company reputation is, having witnessed other businesses being bruised, battered, and even crushed by negative publicity in the public eye. Keeping your people inspired and on target demands constantly searching for innovative ways to protect your venerable reputation.
Write down this litmus test on one of your 3 × 5 cards: “Can I brag about what I’m doing to my mother, teach it to my Sunday school class, or present it to a grand jury?” Occasionally, when you are discussing completed actions with employees, ask them to apply it to a recent situation they’ve handled or encountered.
Bill, an engineer, found an interesting way to have his people test the things ...