Chapter . The Starting Line

Things move faster every day. To keep up, we must stay on our toes and adapt, change, and learn at every opportunity. Every day. All the time.

And we are not alone. Organizational entities— from entrepreneurial start-ups to international megacorporations—also must find ways to learn continuously or they too will be left at the station. Becoming a learning organization is one surefire way to stay on track, on time, and ahead of the competition.

We can think of most organizational strategies as roads that lead to some destination. For example, we may want to reengineer a process to increase productivity. Once that process is fixed, the initiative is over. Even if we continuously improve the process, we can see that this ...

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