In the rush to use new programs, many business owners forget that people need to be taught how to use the program before they can be more productive.
An employee can lose up to three weeks of work time trying to tackle a new program on their own, according to a survey of 400 PC users by SCO, a British software firm, and Harris Research. In fact, the first month after a new program is introduced, employees spend an average of 100 minutes a week trying to figure out how to use it.
If you are looking for an alternative to sending your employees to community college classes or hiring private instructors, try online training.
“I like to work on my own,” said Barbara Epstein, who signed up for an online tutorial ...