Chapter 7Competency #2— Managerial/ Leadership Skills
Managing people to reach a common goal translates into high productivity and revenue levels for a business. This successful management is achieved through effective coaching and inspiring actions, whereby managers make employees feel valued and content at work. A great leader is able to take charge of a situation, assemble the necessary resources, and mobilize the staff. That leader will have a positive ripple effect on a department’s success, increasing productivity many times over.
With so much at stake, businesses need management personnel who have strong leadership qualities. Accordingly, management-level candidates are assessed differently from other candidates. The core competencies ...
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