Chapter 9Competency #4— Analytical Skills

Challenges often arise during your typical workday, and the way you handle those problems and difficult situations determines their outcome, of course, but it also speaks volumes about how you think and act as an employee. Positive results reflect your ability to objectively assess the circumstances and decide how to close the gap between problem and solution. On the flip side, negative results demonstrate your inconsistent and unpredictable behavior—traits that ultimately hinder an organization’s growth, not to mention your career growth.

An interviewer will use competency-based questions to assess your problem-solving skills and your attention to detail—in short, whether you can use a reasoned approach ...

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