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21st Century Skills for Non-Profit Managers by Don Macdonald

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CHAPTER 10

Equal Opportunity, Diversity, and Service User Involvement

Don Macdonald and Sue Causton

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Overview

This chapter analyzes different facets of equality and diversity, including the legal basis and the business case to implement these. It examines ways of devising and implementing suitable and relevant policies, while describing different methods to involve service users; all of these have become essential in today’s nonprofit organization.

Introduction

Equality and diversity are absolutely crucial precepts to be fully understood and followed in pursuing management in the nonprofit sector, where organizations are promoting the cause of ...

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