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25 Need-To-Know Key Performance Indicators by Bernard Marr

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Chapter 23

Absenteeism Bradford Factor

  • Why: To better understand employee absenteeism
  • What: To measure the level of unauthorised absenteeism
  • When: When employee absenteeism is an issue
  • The question this indicator helps you to answer: to what extent is unauthorised employee absenteeism a problem in our business?

Why does this KPI matter?

When employees are absent from work, it costs the business money and causes disruptions. In terms of costs it is not just the direct costs that matter but the indirect costs of absenteeism, such as the cost of replacing absent employees in critical positions and possible overtime payments to these replacement workers, as well as the effect the absenteeism has on workforce levels, medical aid costs, and group ...

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