Chapter 6. Management doesn’t listen to us
Sixty-six percent of all employees say management doesn’t listen to them, and 67 percent say management fails to act on employee suggestions.
One day a concerned husband visited his doctor. He said, “Doc, I’m really worried. My wife appears to be going deaf. She never hears me and I don’t know what to do.” “Here is what I want you to do,” said the doctor. “Go home and stand about fifteen feet away from her and say something. If she doesn’t hear you, walk about five feet closer and try again. Keep doing this until she hears you. This will help us determine the severity of her hearing loss.”
The man went home and peered into the entrance to the kitchen. He saw his wife chopping vegetables near the sink. He ...
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