Chapter 7. Management doesn’t respect us
Forty-six percent of employees believe their organizations do not treat employees with personal respect.
A major international manufacturer of construction products asked me to help it develop an employee survey. The vice president of Human Resources asked if it would be possible to organize the survey into the same four stakeholder categories listed in the four-color glossy booklet describing the company’s new vision. It was an impressive, well-organized piece, with separate pages listing how the company provided value to the community, shareholders, customers, and employees.
As a precaution, we decided to conduct a pre-test of the survey instrument to make certain employees understood how to answer each ...
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