Chapter 14. We need more training

Fifty-one percent of all employees say they need more training to do their job well.

During the frenzied dot-com boom of the late 1990s I was consulting to a 140-employee venture capital-backed Internet service company. It was able to hire top-notch programmers only by offering them stock options, a nice office, a generous salary, and a rich benefit package.

Many of the programmers, however, complained that they weren’t receiving the training they needed to do their work. The technology was changing rapidly and they were not given the opportunity to attend training programs or engage in any professional development activities. These programmers felt that the key to their own personal success within the company and ...

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