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30 Reasons Employees Hate Their Managers: What Your People May Be Thinking and What You Can Do About It by Adam Snyder, Bruce L. Katcher

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Chapter 23. There’s no link between my pay and my job performance

Seven out of ten employees say there is no link between their pay and their job performance.

Here’s yet another tale of woe in my sister Andrea’s tumultuous employment history.

Andrea was placed on 60-day probation as a collections specialist for a medical equipment rental company because she had a low “collection ratio.” They calculated this ratio by monitoring the percentage of the outstanding balances assigned to her to collect each month. She was actually doing a good job of collecting, but her ratio didn’t reflect it. That’s because any account with a balance of $5,000 or more was assigned to her supervisor, who was doing a poor job of collecting. But the company had no way to ...

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