Day 6: Troubleshooting Common Operating System Issues

A+ 220-702 Exam Objective

Objective 2.4: Evaluate and resolve common issues

Key Points

Troubleshooting operating systems is a challenge. Often, a backup and reinstall is quicker, but that takes all the fun out of it. Today you learn about permissions, administrative tools, and remote connections.

Operational Problems

Windows can have problems, hiccups, and issues, and like it or not, it is your job to figure them out and solve them. Let’s take a brief look at some of the most common issues you’ll encounter as a PC technician so that you’ll have them fresh in mind for the exam.

Windows Printing Problems

There are two common Windows printing errors you might encounter:

• Spooler errors

• Driver ...

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