Day 23: Basic Troubleshooting and Preventive Maintenance

A+ 220-701 Exam Objectives

Objective 2.1: Given a scenario, explain the troubleshooting theory

Objective 2.2: Given a scenario, explain and interpret common hardware and operating system symptoms and their causes

Key Points

Today you learn the official troubleshooting method for the A+ exam. This is a short chapter but contains many useful real-world ideas and skills. The funwork is particularly fun today.

Troubleshooting

CompTIA has put together a step-by-step approach to troubleshooting. It is a not bad method, but there is some disagreement among techs as to the merits of this highly structured approach. Regardless, it is all over the A+ exam, so you should probably memorize the following ...

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