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5 Business Skills Every IT Pro Must Master (Collection) by Leigh Thompson, Jerry Weissman, Terry J. Fadem, Stephen Robbins, Robert Follett

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Preface

Managers are bombarded with advice from consultants, professors, business journalists, and assorted management “gurus” on how to manage their employees. A lot of this advice is well researched and valuable. Much of it, however, is a gross generalization, ambiguous, inconsistent, or superficial. Some of it is even just downright wrong. Regardless of the quality, there doesn’t seem to be any slowdown in the outpouring of this advice. Quite the contrary. Books on business and management have replaced sex, self-help, and weight loss as topics on many nonfiction best-sellers’ lists. Sadly, most of these books are not evidence-based. Most, in fact, seem to be oblivious to the wealth of research on managing people at work and rely on personal ...

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