5 Years of Must Reads from HBR: 2020 Edition (5 Books)

Index

affective trust, 110–111

Affordable Care Act, 83, 86–87

Airbnb, 22, 27, 29, 32

algorithms, 11–20

data inputs for, 17–18

decision making using, 11–20

goal setting and, 14–15

incomplete information and, 13

limitations of, 12–14, 18–19

myopia of, 16–17

risks of using, 11–12

uses of, 19–20

Alibaba, 22, 26

Amazon, 27, 121

Android platform, 27, 32

Apple, 21–23, 32, 42–43, 129

artificial intelligence (AI), 143, 147. See also automation, of knowledge work

assets, for pipelines and platforms, 24–25

augmentation, with machines, 144–156

defined, 144–146

employers and, 154–155

strategy, 145–154

vs. automation, 144–146

automation, of knowledge work, 143–156

Barton, Dominic, 125–142

BATNA (best alternative to a negotiated agreement), 105

behavioral change, ...