10
A Final Note
It would be remiss of us not to mention the ethical obligations you have as a
trainer, especially a trainer of business ethics. At the risk of offending veteran
trainers, but as an important checklist for new trainers, we include here a list of
responsibilities/recommendations that bespeak both professionalism and an ethical
commitment to the profession. (Ideally, most of the following behaviors are
already part of your professional persona.)
I know this subject well enough to be considered something of an expert
in it.
I get to the room at least half an hour early to set it up and to greet early
arrivals.
I do all I can to make participants feel welcome, including the placement
of a welcome sign on the door or the writing of the word on the flipchart.
I begin with an introduction of the course and its purpose, of myself and
my credentials for teaching the course, and then with introductions of the
participants themselves.
I present an overview or agenda of what the course entails.
I make a sincere effort to remember names of the participants.
I periodically review the material or provide summaries.
I consciously avoid sarcasm, vulgarity, inappropriate humor, and
references that may be offensive.
I anticipate questions that will arise and prepare responses to them.
I employ anecdotes to illustrate points.
I assure participants they will never be made to feel uncomfortable.
I never lecture for more than 15 minutes at a stretch.
I incorporate humor into the presentation.
I include relevant news events and statistics in my presentation.
I am physical with knowledge—i.e., make dramatic gestures from time to
time.
I provide a change of pace on a regular basis.
I consciously think about ways to make the presentations interactive.
I encourage participants to meet and work with others in the room.
I invite feedback about the presentation.
11
I strive to relate the material to participants’ jobs and missions.
I attempt to learn as much as I can about participants and their
organizations.
I schedule breaks as needed.
I ensure the screen and flipchart can be seen by every participant.
I keep abreast of developments in the field.
I revise my materials on a continual basis.
I provide professional-looking handouts and references.
I employ a wide variety of methodologies.
I invite questions and feedback on my presentation.
I invite (but put limits on) the telling of “war stories.”
I make myself available to participants.
I provide ways for participants to be continuous learners.
I design effective closure.

Get 50 Activities for Promoting Ethics within the Organization now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.