2. Choose one or more sections of the instrument to explore.
PART 1: Define the participants.
• Introduce the section. (10 minutes)
• Ask participants to think of an upcoming influence or negotiation situation, internal or
external (alternatively, provide them with a case study), in which they suspect that
cultural or gender diversity will play a significant role. This might be a role negotiation
for forming a new working team, a business deal with overseas partners, a meeting
over a union demand or grievance, etc. Then tell them to complete Part 1: Define the
Participants in respect to the situation they have selected or the case you have given
them to work with. (10 minutes)
• Have them form pairs (or, at most, groups of three) to discuss their situations and their
assessments. Tell them to share their strategies for meeting these diversity challenges.
• Debrief: Ask participants to share what they learned from the activity. Respond to
questions they might have about how to apply the instrument to actual working situa-
tions. (10 minutes)
Total time: 50 minutes
PART 2: Check the cultural context.
• Introduce the section. (30 minutes)
• Ask the participants individually to rate themselves on Part 2: Check the Cultural
Context. (10 minutes)
• Then form pairs. Try to get individuals of disparate cultures in each pair. Ask the pairs
to share their results and to discuss their differences and preferences in the 13 areas.
• Debrief: Ask participants to share what they learned from the activity and respond to
questions they have about how to apply the instrument to actual working situations.
Total time: 60 minutes
ART 3: Observe nonverbal behaviors. This section is used to analyze nonverbal
behaviors in a meeting with multicultural participants. It can be used only if another
meeting takes place or if you were to create a small meeting in a fishbowl in the midst of
your group in order to work on a case study.
• Brief the observers on Part 3: Observe Nonverbal Behaviors and tell them what to look
for as observers. (10 minutes)
• Hold the meeting for 5 or 10 minutes.
• Ask the observers to share in the whole group what they observed and noted in this
section. (10 minutes)