O'Reilly logo

501 Ways to Roll Out the Red Carpet for Your Customers by Donna Cutting

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER THREEGet Red-Carpet Ready!

Every single person makes a difference, and every interaction matters. This is precisely the reason I wrote this book. I wanted to give you tangible, actionable ways that you—no matter who you are or what you do for a living—can make a difference through customer service. I want you to experience the thrill of the red carpet: where your customer matters, your work matters, and you matter. Even if no one else around you gets it, you can make someone’s day, and that makes a difference.

At the same time, if you are a leader in an organization and you want to revolutionize and reenergize your culture and customer experience, then you’ve got to get red-carpet ready! The truth is, your customer service as a whole ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required