We all make outbound calls every day. Well, most of us do anyway. It’s a process we take for granted, and because of that, some of us are far better at making outbound calls than others.
It’s an art, not a science. But making a call to someone you don’t know and having a conversation with that person is a skill. And we all know a skill is something that we can learn.
Here are 12 tips on making a more effective outbound call. Some are simple, and others are tricky. But then, all skills come with that caveat. Good luck!
|1||Smile before you dial.
OK, you knew that was coming, didn’t you? I can’t say it any stronger than your mother did. Yes, a smile can be heard. And if it’s not, it’s one of the ...