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54 Golden Nuggets: The Best of the Telephone Doctor by Nancy Friedman

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5 Most Frustrating Voicemail Phrases

Voicemail is always a source of frustration in the busy business world. And it’s not just voicemail; the automated attendant is also on the frustration list. To help reduce voicemail frustration due to your office phone as well as your cell phone voicemail, here are the five most frustrating phrases and aspects of voicemail messages that your callers don’t want to hear or experience.

1“I’m not at my desk right now.”

What a boring statement! Let your callers know where you are…not where you are not. Tell them, “I am in the office all this week” or “I’m in a sales meeting until 3 p.m.” Let them know if you do or do not check messages.

2“Your call is very important to me (us).”

This statement is a big time waster. ...

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