CHAPTER 1

Personality Traits

Have an Appealing Personality

Don’t give yourself airs! Do you think I can listen all day to such stuff? Be off, or I’ll kick you downstairs.

—Humpty Dumpty (from Alice in Wonderland)

A person’s personality is his or her total behavior and emotional characteristics. All these characteristics combined distinguish an individual and group from other individuals and groups.

You are Your Message! Your personality is your most important means of communicating with people as it can make them receptive to or reject what you say to them. Therefore, you need to be careful that your personality enhances rather than detracts from your message. It is important to realize that sometimes there is so much of the person in his or ...

Get 64 Surefire Strategies for Being Understood When Communicating with Co-Workers now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.