Managers plan what has to be done in their unit, by whom, by when, and how best to use available resources. To do this requires a clear vision of what has to be done, how to carry out the manager’s role, and how to communicate it to the team.
Managers complete a task in three ways:
1. They do it themselves.
2. They complete it with the help of a direct report.
3. They delegate it to a direct report.
When defining tasks for a direct report, there are four things for a manager to specify: 1) quantity, 2) quality, 3) completion time, and 4) available resources (QQTR). A task can be defined as a “what by when.” Managers should encourage team members to participate in the task assignment ...