CHAPTER 4Assess What Is
People think change starts with a vision, but it really starts from where you are now.
A VISION PAINTS A PICTURE OF A DESIRED FUTURE. IT DOESN’T provide information about the problems that must be solved to achieve it or about the potential of the current system. Change is not really a journey of a thousand steps toward a different, more desirable location (another common metaphor for change). Organizations don’t go anywhere.
Progress happens through learning, diffusing ideas, adjusting constraints and structures, and dampening and amplifying differences, as well as through interpersonal exchanges and network influences. The behavior and results in any organization, both good and ill, are the result of the current system. ...
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