November 2020
Beginner to intermediate
250 pages
7h 41m
English
Content preview from 97 Things Every SRE Should Know
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 70. On-Call Rotations that People Want to Join
Miles Bryant, Chris Evans, and Suhail Patel
At Monzo, on call is so popular that our rotations have a waitlist. Unfortunately, that’s not the case for most organizations. Our industry has resigned itself to the idea that on call is painful and a necessary evil. Thousands of developers and SREs put themselves through misery and burnout because it’s part of the job. But must it be that way?
We don’t think so. Our efforts show that a well-designed, human-centric on-call process pays off by having enthusiastic, motivated, and effective engineers on our rotation. How did we get here? By putting people first.
On callers are human. This is what makes on call so powerful; when safety systems, resilient architecture, and automated remediation stop working, no machine even comes close to matching the capability of a human to react and adapt to a novel failure in a complex system. Unlike machines, humans cannot withstand 24/7 uptime or sustained 100% CPU usage. Burnout sucks; it sucks for the people around them, it sucks for the company losing a smart and capable engineer, but it really sucks for the person. Effective on call is also ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.