Chapter 6

The Subjective Elements That Disrupt Engagement of People

Key Idea: When a team apparently has everything that it needs in order to commence or continue autonomous improvement but it does not do so, then you are likely faced with a personal issue rather than an objective issue. Most of these personal issues are unique to the environment of an autonomous culture and do not exist at all in the traditional supervision model of management. Recognition and resolution of these issues almost always requires management intervention to help the team leader and frequently requires the assistance of a skilled professional.

When most people and teams are given the framework of quality stations and the capabilities provided by the objective ...

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