Chapter 17

Phase IV: The Fourth Six Months

Throughout the fourth six-month period, a transition is occurring in your business. The initial goal development and deployment is complete. Each team now has tactical goals and a quality station with an appropriate quality station process and rules of practice to manage autonomous work. They have tools, examples from the pilot projects, and a team member or two who has participated in the use of the new tools. They have time, resources, and all the other attributes of an engaged team. Early in Phase IV, each front-line team should actually begin practicing autonomous improvement in a serious way, and each front-line team should begin demonstrating significant performance improvement that conforms ...

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