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Introduction
Imagine being more productive, more efficient, less stressed,
and more successful in your work.
Imagine achieving this without a brain transplant, a mastery
of office politics on the order of J. Pierrepont Finch, or a raft
of assistants ministering to your needs.
Bear with me for a moment for a brief digression about
the auto industry. In 1986, it took General Motors 40 hours to
make a car, with an average of 13 defects per car. At that same
time, Toyota could produce an equivalent car in 18 hours with
only 4.5 defects per car. Fast forward to today, and you’ll find
industry reports showing that GM has now equaled the top
manufacturers ...