14. DMAIC Model: “C” Is for Control
What Is the Objective of This Chapter?
The objective of this chapter is to take you through the various steps of the Control phase of the Six Sigma DMAIC model so that you can apply them on projects at your organization. We use a case study to demonstrate how the steps of each phase are executed in real world projects.
Purpose of the Control Phase
First, we completed the Define phase by identifying the problematic CTQ(s). Second, we completed the Measure phase by operationally defining, conducting measurement systems analysis, collecting baseline data, and determining the capability of the CTQ(s). Third, we completed the Analyze phase by identifying potential Xs and then testing our theories about the impact ...
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