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A Guide to the Project Management Body of Knowledge ( PMBOK® Guide )—Sixth Edition (ENGLISH)

Book Description

The PMBOK® Guide – Sixth Edition – PMI’s flagship publication has been updated to reflect the latest good practices in project management. New to the Sixth Edition, each knowledge area will contain a section entitled Approaches for Agile, Iterative and Adaptive Environments, describing how these practices integrate in project settings. It will also contain more emphasis on strategic and business knowledge—including discussion of project management business documents—and information on the PMI Talent Triangle™ and the essential skills for success in today’s market.

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright Page
  4. Notice
  5. Table of Contents
  6. List of Tables and Figures
  7. Part 1. A Guide to the Project Management Body of Knowledge (PMBOK® Guide)
    1. 1. Introduction
      1. 1.1. Overview and Purpose of this Guide
        1. 1.1.1. The Standard for Project Management
        2. 1.1.2. Common Vocabulary
        3. 1.1.3. Code of Ethics and Professional Conduct
      2. 1.2. Foundational Elements
        1. 1.2.1. Projects
        2. 1.2.2. The Importance of Project Management
        3. 1.2.3. Relationship of Project, Program, Portfolio, and Operations Management
        4. 1.2.4. Components of the Guide
        5. 1.2.5. Tailoring
        6. 1.2.6. Project Management Business Documents
    2. 2. The Environment in Which Projects Operate
      1. 2.1. Overview
      2. 2.2. Enterprise Environmental Factors
        1. 2.2.1. EEFs Internal to the Organization
        2. 2.2.2. EEFs External to the Organization
      3. 2.3. Organizational Process Assets
        1. 2.3.1. Processes, Policies, and Procedures
        2. 2.3.2. Organizational Knowledge Repositories
      4. 2.4. Organizational Systems
        1. 2.4.1. Overview
        2. 2.4.2. Organizational Governance Frameworks
        3. 2.4.3. Management Elements
        4. 2.4.4. Organizational Structure Types
    3. 3. The Role of the Project Manager
      1. 3.1. Overview
      2. 3.2. Definition of a Project Manager
      3. 3.3. The Project Manager's Sphere of Influence
        1. 3.3.1. Overview
        2. 3.3.2. The Project
        3. 3.3.3. The Organization
        4. 3.3.4. The Industry
        5. 3.3.5. Professional Discipline
        6. 3.3.6. Across Disciplines
      4. 3.4. Project Manager Competences
        1. 3.4.1. Overview
        2. 3.4.2. Technical Project Management Skills
        3. 3.4.3. Strategic and Business Management Skills
        4. 3.4.4. Leadership Skills
        5. 3.4.5. Comparison of Leadership and Management
      5. 3.5. Performing Integration
        1. 3.5.1. Performing Integration at the Process Level
        2. 3.5.2. Integration at the Cognitive Level
        3. 3.5.3. Integration at the Context Level
        4. 3.5.4. Integration and Complexity
    4. 4. Project Integration Management
      1. 4.1. Develop Project Charter
        1. 4.1.1. Develop Project Charter: Inputs
        2. 4.1.2. Develop Project Charter: Tools and Techniques
        3. 4.1.3. Develop Project Charter: Outputs
      2. 4.2. Develop Project Management Plan
        1. 4.2.1. Develop Project Management Plan: Inputs
        2. 4.2.2. Develop Project Management Plan: Tools and Techniques
        3. 4.2.3. Develop Project Management Plan: Outputs
      3. 4.3. Direct and Manage Project Work
        1. 4.3.1. Direct and Manage Project Work: Inputs
        2. 4.3.2. Direct and Manage Project Work: Tools and Techniques
        3. 4.3.3. Direct and Manage Project Work: Outputs
      4. 4.4. Manage Project Knowledge
        1. 4.4.1. Manage Project Knowledge: Inputs
        2. 4.4.2. Manage Project Knowledge: Tools and Techniques
        3. 4.4.3. Manage Project Knowledge: Outputs
      5. 4.5. Monitor and Control Project Work
        1. 4.5.1. Monitor and Control Project Work: Inputs
        2. 4.5.2. Monitor and Control Project Work: Tools and Techniques
        3. 4.5.3. Monitor and Control Project Work: Outputs
      6. 4.6. Perform Integrated Change Control
        1. 4.6.1. Perform Integrated Change Control: Inputs
        2. 4.6.2. Perform Integrated Change Control: Tools and Techniques
        3. 4.6.3. Perform Integrated Change Control: Outputs
      7. 4.7. Close Project or Phase
        1. 4.7.1. Close Project or Phase: Inputs
        2. 4.7.2. Close Project or Phase: Tools and Techniques
        3. 4.7.3. Close Project or Phase: Outputs
    5. 5. Project Scope Management
      1. 5.1. Plan Scope Management
        1. 5.1.1. Plan Scope Management: Inputs
        2. 5.1.2. Plan Scope Management: Tools and Techniques
        3. 5.1.3. Plan Scope Management: Outputs
      2. 5.2. Collect Requirements
        1. 5.2.1. Collect Requirements: Inputs
        2. 5.2.2. Collect Requirements: Tools and Techniques
        3. 5.2.3. Collect Requirements: Outputs
      3. 5.3. Define Scope
        1. 5.3.1. Define Scope: Inputs
        2. 5.3.2. Define Scope: Tools and Techniques
        3. 5.3.3. Define Scope: Outputs
      4. 5.4. Create WBS
        1. 5.4.1. Create WBS: Inputs
        2. 5.4.2. Create WBS: Tools and Techniques
        3. 5.4.3. Create WBS: Outputs
      5. 5.5. Validate Scope
        1. 5.5.1. Validate Scope: Inputs
        2. 5.5.2. Validate Scope: Tools and Techniques
        3. 5.5.3. Validate Scope: Outputs
      6. 5.6. Control Scope
        1. 5.6.1. Control Scope: Inputs
        2. 5.6.2. Control Scope: Tools and Techniques
        3. 5.6.3. Control Scope: Outputs
    6. 6. Project Schedule Management
      1. 6.1. Plan Schedule Management
        1. 6.1.1. Plan Schedule Management: Inputs
        2. 6.1.2. Plan Schedule Management: Tools and Techniques
        3. 6.1.3. Plan Schedule Management: Outputs
      2. 6.2. Define Activities
        1. 6.2.1. Define Activities: Inputs
        2. 6.2.2. Define Activities: Tools and Techniques
        3. 6.2.3. Define Activities: Outputs
      3. 6.3. Sequence Activities
        1. 6.3.1. Sequence Activities: Inputs
        2. 6.3.2. Sequence Activities: Tools and Techniques
        3. 6.3.3. Sequence Activities: Outputs
      4. 6.4. Estimate Activity Durations
        1. 6.4.1. Estimate Activity Durations: Inputs
        2. 6.4.2. Estimate Activity Durations: Tools and Techniques
        3. 6.4.3. Estimate Activity Durations: Outputs
      5. 6.5. Develop Schedule
        1. 6.5.1. Develop Schedule: Inputs
        2. 6.5.2. Develop Schedule: Tools and Techniques
        3. 6.5.3. Develop Schedule: Outputs
      6. 6.6. Control Schedule
        1. 6.6.1. Control Schedule: Inputs
        2. 6.6.2. Control Schedule: Tools and Techniques
        3. 6.6.3. Control Schedule: Outputs
    7. 7. Project Cost Management
      1. 7.1. Plan Cost Management
        1. 7.1.1. Plan Cost Management: Inputs
        2. 7.1.2. Plan Cost Management: Tools and Techniques
        3. 7.1.3. Plan Cost Management: Outputs
      2. 7.2. Estimate Costs
        1. 7.2.1. Estimate Costs: Inputs
        2. 7.2.2. Estimate Costs: Tools and Techniques
        3. 7.2.3. Estimate Costs: Outputs
      3. 7.3. Determine Budget
        1. 7.3.1. Determine Budget: Inputs
        2. 7.3.2. Determine Budget: Tools and Techniques
        3. 7.3.3. Determine Budget: Outputs
      4. 7.4. Control Costs
        1. 7.4.1. Control Costs: Inputs
        2. 7.4.2. Control Costs: Tools and Techniques
        3. 7.4.3. Control Costs: Outputs
    8. 8. Project Quality Management
      1. 8.1. Plan Quality Management
        1. 8.1.1. Plan Quality Management: Inputs
        2. 8.1.2. Plan Quality Management: Tools and Techniques
        3. 8.1.3. Plan Quality Management: Outputs
      2. 8.2. Manage Quality
        1. 8.2.1. Manage Quality: Inputs
        2. 8.2.2. Manage Quality: Tools and Techniques
        3. 8.2.3. Manage Quality: Outputs
      3. 8.3. Control Quality
        1. 8.3.1. Control Quality: Inputs
        2. 8.3.2. Control Quality: Tools and Techniques
        3. 8.3.3. Control Quality: Outputs
    9. 9. Project Resource Management
      1. 9.1. Plan Resource Management
        1. 9.1.1. Plan Resource Management: Inputs
        2. 9.1.2. Plan Resource Management: Tools and Techniques
        3. 9.1.3. Plan Resource Management: Outputs
      2. 9.2. Estimate Activity Resources
        1. 9.2.1. Estimate Activity Resources: Inputs
        2. 9.2.2. Estimate Activity Resources: Tools and Techniques
        3. 9.2.3. Estimate Activity Resources: Outputs
      3. 9.3. Acquire Resources
        1. 9.3.1. Acquire Resources: Inputs
        2. 9.3.2. Acquire Resources: Tools and Techniques
        3. 9.3.3. Acquire Resources: Outputs
      4. 9.4. Develop Team
        1. 9.4.1. Develop Team: Inputs
        2. 9.4.2. Develop Team: Tools and Techniques
        3. 9.4.3. Develop Team: Outputs
      5. 9.5. Manage Team
        1. 9.5.1. Manage Team: Inputs
        2. 9.5.2. Manage Team: Tools and Techniques
        3. 9.5.3. Manage Team: Outputs
      6. 9.6. Control Resources
        1. 9.6.1. Control Resources: Inputs
        2. 9.6.2. Control Resources: Tools and Techniques
        3. 9.6.3. Control Resources: Outputs
    10. 10. Project Communications Management
      1. 10.1. Plan Communications Management
        1. 10.1.1. Plan Communications Management: Inputs
        2. 10.1.2. Plan Communications Management: Tools and Techniques
        3. 10.1.3. Plan Communications Management: Outputs
      2. 10.2. Manage Communications
        1. 10.2.1. Manage Communications: Inputs
        2. 10.2.2. Manage Communications: Tools and Techniques
        3. 10.2.3. Manage Communications: Outputs
      3. 10.3. Monitor Communications
        1. 10.3.1. Monitor Communications: Inputs
        2. 10.3.2. Monitor Communications: Tools and Techniques
        3. 10.3.3. Monitor Communications: Outputs
    11. 11. Project Risk Management
      1. 11.1. Plan Risk Management
        1. 11.1.1. Plan Risk Management: Inputs
        2. 11.1.2. Plan Risk Management: Tools and Techniques
        3. 11.1.3. Plan Risk Management: Outputs
      2. 11.2. Identify Risks
        1. 11.2.1. Identify Risks: Inputs
        2. 11.2.2. Identify Risks: Tools and Techniques
        3. 11.2.3. Identify Risks: Outputs
      3. 11.3. Perform Qualitative Risk Analysis
        1. 11.3.1. Perform Qualitative Risk Analysis: Inputs
        2. 11.3.2. Perform Qualitative Risk Analysis: Tools and Techniques
        3. 11.3.3. Perform Qualitative Risk Analysis: Outputs
      4. 11.4. Perform Quantitative Risk Analysis
        1. 11.4.1. Perform Quantitative Risk Analysis: Inputs
        2. 11.4.2. Perform Quantitative Risk Analysis: Tools and Techniques
        3. 11.4.3. Perform Quantitative Risk Analysis: Outputs
      5. 11.5. Plan Risk Responses
        1. 11.5.1. Plan Risk Responses: Inputs
        2. 11.5.2. Plan Risk Responses: Tools and Techniques
        3. 11.5.3. Plan Risk Responses: Outputs
      6. 11.6. Implement Risk Responses
        1. 11.6.1. Implement Risk Responses: Inputs
        2. 11.6.2. Implement Risk Responses: Tools and Techniques
        3. 11.6.3. Implement Risk Responses: Outputs
      7. 11.7. Monitor Risks
        1. 11.7.1. Monitor Risks: Inputs
        2. 11.7.2. Monitor Risks: Tools and Techniques
        3. 11.7.3. Monitor Risks: Outputs
    12. 12. Project Procurement Management
      1. 12.1. Plan Procurement Management
        1. 12.1.1. Plan Procurement Management: Inputs
        2. 12.1.2. Plan Procurement Management: Tools and Techniques
        3. 12.1.3. Plan Procurement Management: Outputs
      2. 12.2. Conduct Procurements
        1. 12.2.1. Conduct Procurements: Inputs
        2. 12.2.2. Conduct Procurements: Tools and Techniques
        3. 12.2.3. Conduct Procurements: Outputs
      3. 12.3. Control Procurements
        1. 12.3.1. Control Procurements: Inputs
        2. 12.3.2. Control Procurements: Tools and Techniques
        3. 12.3.3. Control Procurements: Outputs
    13. 13. Project Stakeholder Management
      1. 13.1. Identify Stakeholders
        1. 13.1.1. Identify Stakeholders: Inputs
        2. 13.1.2. Identify Stakeholders: Tools and Techniques
        3. 13.1.3. Identify Stakeholders: Outputs
      2. 13.2. Plan Stakeholder Engagement
        1. 13.2.1. Plan Stakeholder Engagement: Inputs
        2. 13.2.2. Plan Stakeholder Engagement: Tools and Techniques
        3. 13.2.3. Plan Stakeholder Engagement: Outputs
      3. 13.3. Manage Stakeholder Engagement
        1. 13.3.1. Manage Stakeholder Engagement: Inputs
        2. 13.3.2. Manage Stakeholder Engagement: Tools and Techniques
        3. 13.3.3. Manage Stakeholder Engagement: Outputs
      4. 13.4. Monitor Stakeholder Engagement
        1. 13.4.1. Monitor Stakeholder Engagement: Inputs
        2. 13.4.2. Monitor Stakeholder Engagement: Tools and Techniques
        3. 13.4.3. Monitor Stakeholder Engagement: Outputs
    14. References
  8. Part 2. The Standard for Project Management
    1. 1. Introduction
      1. 1.1. Projects and Project Management
      2. 1.2. Relationships among Portfolios, Programs, and Projects
      3. 1.3. Linking Organizational Governance and Project Governance
      4. 1.4. Project Success and Benefits Management
      5. 1.5. The Project Life Cycle
      6. 1.6. Project Stakeholders
      7. 1.7. Role of the Project Manager
      8. 1.8. Project Management Knowledge Areas
      9. 1.9. Project Management Process Groups
      10. 1.10. Enterprise Environmental Factors and Organizational Process Assets
      11. 1.11. Tailoring the Project Artifacts
    2. 2. Initiating Process Group
      1. 2.1. Develop Project Charter
      2. 2.2. Identify Stakeholders
        1. 2.2.1. Project Management Plan Components
        2. 2.2.2. Project Documents Examples
        3. 2.2.3. Project Management Plan Updates
        4. 2.2.4. Project Documents Updates
    3. 3. Planning Process Group
      1. 3.1. Develop Project Management Plan
      2. 3.2. Plan Scope Management
        1. 3.2.1. Project Management Plan Components
      3. 3.3. Collect Requirements
        1. 3.3.1. Project Management Plan Components
        2. 3.3.2. Project Documents Examples
      4. 3.4. Define Scope
        1. 3.4.1. Project Management Plan Components
        2. 3.4.2. Project Documents Examples
        3. 3.4.3. Project Documents Updates
      5. 3.5. Create WBS
        1. 3.5.1. Project Management Plan Components
        2. 3.5.2. Project Documents Examples
        3. 3.5.3. Project Documents Updates
      6. 3.6. Plan Schedule Management
        1. 3.6.1. Project Management Plan Components
      7. 3.7. Define Activities
        1. 3.7.1. Project Management Plan Components
        2. 3.7.2. Project Management Plan Updates
      8. 3.8. Sequence Activities
        1. 3.8.1. Project Management Plan Components
        2. 3.8.2. Project Documents Examples
        3. 3.8.3. Project Documents Updates
      9. 3.9. Estimate Activity Durations
        1. 3.9.1. Project Management Plan Components
        2. 3.9.2. Project Documents Examples
        3. 3.9.3. Project Documents Updates
      10. 3.10. Develop Schedule
        1. 3.10.1. Project Management Plan Components
        2. 3.10.2. Project Documents Examples
        3. 3.10.3. Project Management Plan Updates
        4. 3.10.4. Project Documents Updates
      11. 3.11. Plan Cost Management
        1. 3.11.1. Project Management Plan Components
      12. 3.12. Estimate Costs
        1. 3.12.1. Project Management Plan Components
        2. 3.12.2. Project Documents Examples
        3. 3.12.3. Project Documents Updates
      13. 3.13. Determine Budget
        1. 3.13.1. Project Management Plan Components
        2. 3.13.2. Project Documents Examples
        3. 3.13.3. Project Documents Updates
      14. 3.14. Plan Quality Management
        1. 3.14.1. Project Management Plan Components
        2. 3.14.2. Project Documents Examples
        3. 3.14.3. Project Management Plan Updates
        4. 3.14.4. Project Documents Updates
      15. 3.15. Plan Resource Management
        1. 3.15.1. Project Management Plan Components
        2. 3.15.2. Project Documents
        3. 3.15.3. Project Documents Updates
      16. 3.16. Estimate Activity Resources
        1. 3.16.1. Project Management Plan Components
        2. 3.16.2. Project Documents Examples
        3. 3.16.3. Project Documents Updates
      17. 3.17. Plan Communications Management
        1. 3.17.1. Project Management Plan Components
        2. 3.17.2. Project Documents Examples
        3. 3.17.3. Project Management Plan Updates
        4. 3.17.4. Project Documents Updates
      18. 3.18. Plan Risk Management
        1. 3.18.1. Project Management Plan Components
        2. 3.18.2. Project Documents Examples
      19. 3.19. Identify Risks
        1. 3.19.1. Project Management Plan Components
        2. 3.19.2. Project Documents Examples
        3. 3.19.3. Project Documents Updates
      20. 3.20. Perform Qualitative Risk Analysis
        1. 3.20.1. Project Management Plan Components
        2. 3.20.2. Project Documents Examples
        3. 3.20.3. Project Documents Updates
      21. 3.21. Perform Quantitative Risk Analysis
        1. 3.21.1. Project Management Plan Components
        2. 3.21.2. Project Documents Examples
        3. 3.21.3. Project Documents Updates
      22. 3.22. Plan Risk Responses
        1. 3.22.1. Project Management Plan Components
        2. 3.22.2. Project Documents Examples
        3. 3.22.3. Project Management Plan Updates
        4. 3.22.4. Project Documents Updates
      23. 3.23. Plan Procurement Management
        1. 3.23.1. Project Management Plan Components
        2. 3.23.2. Project Documents Examples
        3. 3.23.3. Project Documents Updates
      24. 3.24. Plan Stakeholder Engagement
        1. 3.24.1. Project Management Plan Components
        2. 3.24.2. Project Documents Examples
    4. 4. Executing Process Group
      1. 4.1. Direct and Manage Project Work
        1. 4.1.1. Project Management Plan Components
        2. 4.1.2. Project Documents Examples
        3. 4.1.3. Project Management Plan Updates
        4. 4.1.4. Project Documents Updates
      2. 4.2. Manage Project Knowledge
        1. 4.2.1. Project Management Plan Components
        2. 4.2.2. Project Documents
        3. 4.2.3. Project Management Plan Updates
      3. 4.3. Manage Quality
        1. 4.3.1. Project Management Plan Components
        2. 4.3.2. Project Documents Examples
        3. 4.3.3. Project Management Plan Updates
        4. 4.3.4. Project Documents Updates
      4. 4.4. Acquire Resources
        1. 4.4.1. Project Management Plan Components
        2. 4.4.2. Project Documents Examples
        3. 4.4.3. Project Management Plan Updates
        4. 4.4.4. Project Documents Updates
      5. 4.5. Develop Team
        1. 4.5.1. Project Management Plan Components
        2. 4.5.2. Project Documents Examples
        3. 4.5.3. Project Management Plan Updates
        4. 4.5.4. Project Documents Updates
      6. 4.6. Manage Team
        1. 4.6.1. Project Management Plan Components
        2. 4.6.2. Project Documents Examples
        3. 4.6.3. Project Management Plan Updates
        4. 4.6.4. Project Documents Updates
      7. 4.7. Manage Communications
        1. 4.7.1. Project Management Plan Components
        2. 4.7.2. Project Documents Example
        3. 4.7.3. Project Management Plan Updates
        4. 4.7.4. Project Documents Updates
      8. 4.8. Implement Risk Responses
        1. 4.8.1. Project Management Plan Components
        2. 4.8.2. Project Documents Examples
        3. 4.8.3. Project Documents Updates
      9. 4.9. Conduct Procurements
        1. 4.9.1. Project Management Plan Components
        2. 4.9.2. Project Documents Examples
        3. 4.9.3. Project Management Plan Updates
        4. 4.9.4. Project Documents Updates
      10. 4.10. Manage Stakeholder Engagement
        1. 4.10.1. Project Management Plan Components
        2. 4.10.2. Project Documents Examples
        3. 4.10.3. Project Management Plan Updates
        4. 4.10.4. Project Documents Updates
    5. 5. Monitoring and Controlling Process Group
      1. 5.1. Monitor and Control Project Work
        1. 5.1.1. Project Management Plan Components
        2. 5.1.2. Project Documents Examples
        3. 5.1.3. Project Management Plan Updates
        4. 5.1.4. Project Documents Updates
      2. 5.2. Perform Integrated Change Control
        1. 5.2.1. Project Management Plan Components
        2. 5.2.2. Project Documents Examples
        3. 5.2.3. Project Management Plan Updates
        4. 5.2.4. Project Documents Updates
      3. 5.3. Validate Scope
        1. 5.3.1. Project Management Plan Components
        2. 5.3.2. Project Documents Examples
        3. 5.3.3. Project Documents Updates
      4. 5.4. Control Scope
        1. 5.4.1. Project Management Plan Components
        2. 5.4.2. Project Documents Examples
        3. 5.4.3. Project Management Plan Updates
        4. 5.4.4. Project Documents Updates
      5. 5.5. Control Schedule
        1. 5.5.1. Project Management Plan Components
        2. 5.5.2. Project Documents Examples
        3. 5.5.3. Project Management Plan Updates
        4. 5.5.4. Project Documents Updates
      6. 5.6. Control Costs
        1. 5.6.1. Project Management Plan Components
        2. 5.6.2. Project Documents Examples
        3. 5.6.3. Project Management Plan Updates
        4. 5.6.4. Project Documents Updates
      7. 5.7. Control Quality
        1. 5.7.1. Project Management Plan Components
        2. 5.7.2. Project Documents Examples
        3. 5.7.3. Project Management Plan Updates
        4. 5.7.4. Project Documents Updates
      8. 5.8. Control Resources
        1. 5.8.1. Project Management Plan Components
        2. 5.8.2. Project Documents Examples
        3. 5.8.3. Project Management Plan Updates
        4. 5.8.4. Project Documents Updates
      9. 5.9. Monitor Communications
        1. 5.9.1. Project Management Plan Components
        2. 5.9.2. Project Documents Examples
        3. 5.9.3. Project Management Plan Updates
        4. 5.9.4. Project Documents Updates
      10. 5.10. Monitor Risks
        1. 5.10.1. Project Management Plan Components
        2. 5.10.2. Project Documents Examples
        3. 5.10.3. Project Management Plan Updates
        4. 5.10.4. Project Documents Updates
      11. 5.11. Control Procurements
        1. 5.11.1. Project Management Plan Components
        2. 5.11.2. Project Documents Examples
        3. 5.11.3. Project Management Plan Updates
        4. 5.11.4. Project Documents Updates
      12. 5.12. Monitor Stakeholder Engagement
        1. 5.12.1. Project Management Plan Components
        2. 5.12.2. Project Documents Examples
        3. 5.12.3. Project Management Plan Updates
        4. 5.12.4. Project Documents Updates
    6. 6. Closing Process Group
      1. 6.1. Close Project or Phase
        1. 6.1.1. Project Management Plan Components
        2. 6.1.2. Project Documents Examples
        3. 6.1.3. Project Documents Updates
  9. Part 3. Appendices, Glossary, and Index
    1. Appendix X1. Sixth Edition Changes
    2. Appendix X2. Contributors and Reviewers of the PMBOK® Guide—Sixth Edition
    3. Appendix X3. Agile, Iterative, Adaptive, and Hybrid Project Environments
    4. Appendix X4. Summary of Key Concepts for Knowledge Areas
    5. Appendix X5. Summary of Tailoring Considerations for Knowledge Areas
    6. Appendix X6. Tools and Techniques
    7. Glossary