Case Study 13

A cost study of BMCC electronic reserves with a streaming video service

Sidney Eng

Abstract.

This case study stresses the need to take risks in order to achieve the organisation’s vision and core mission – in this instance to meet the needs of the students and other users of library services. Early funding models relied on donations; more recently, a share of student fees has produced a viable income stream, though there is still the challenge of non-core or earmarked funding. The author then looks in detail at his experience of developing a digital reserve collection and analyses the ways of identifying both the direct and the indirect costs of operations as an aid both to determining the most efficient and effective way of ...

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