CHAPTER 9Building a Human Resource Performance Dashboard
This final chapter begins by summarizing the Work Performance Framework (WPF) using the information and ideas contained in the rest of the book. Next, the chapter presents a performance dashboard as a tool for HR strategic planning and program evaluation to show how the HR manager can use the WPF in practice to develop a strategic HR plan and make effective program decisions.
The chapter then addresses the question of what makes a good worker, exploring the question from the perspective of the organization, applying the lessons learned from this book, and contemplating what the good worker will be in the future. It also addresses what makes a good worker from the workers’ perspective, to ...
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