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A Leader's Guide to Knowledge Management by JoAnn Girard, John Girard

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Chapter 8

The Future Is Just a Day Away

The best thing about the future is that it comes only one day at a time.

—Abraham Lincoln

For the past two decades, public and private sector executives and managers have struggled to develop effective ways of sharing what their organizations know. Driven by concerns such as downsizing, the impending retirement of baby boomers, terrorism, the troubling economy, and a host of other organizational challenges, many leaders have sought ways to share knowledge with both internal and external stakeholders. For the past decade, much of their work was built on the solid foundation provided by several seminal works including Working Knowledge (Davenport & Prusak, 1998), If Only We Knew What We Know (O’Dell & Grayson, ...

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