CHAPTER 3

Kick Me, I’m New!

Would I rather be feared or loved? Easy. Both. I want people to be afraid of how much they love me.—Michael Scott, The Office

For new leaders in particular, a kick in the butt is inevitable. In the same way people without children can’t really know what it’s like to have kids until they do, you can’t really know what it’s like to be a leader until you actually lead. Even organizations that invest in leadership development struggle with helping new leaders fully comprehend what it means to lead. Leadership programs often emphasize the operational mechanics of leading—planning, organizing, budgeting, or content that leans more toward management, such as delegating, time management, and giving feedback. What most leadership ...

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