In the context of information governance implementation projects by libraries or library systems, the need to manage and control relationships with vendors and suppliers is becoming increasingly demanding. The most obvious risks involve security breaches or organizational continuity failures. A good vendor management program should ensure that the relationships with vendors and suppliers provide maximum benefits while minimizing risks and help with cost containment measures.
A vendor manager should be responsible for supply chain management, contract negotiations, reporting, procurement, audit, and documentation. They must find a balance between holding the vendor’s feet to the fire and working as partners ...
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