Incident management focuses on identifying and minimizing the impact of unanticipated events that may have a significantly disruptive impact on operations and then restoring those operations to a functional state as quickly as possible. The incident management life cycle consists of five stages, which include planning, detection, containment, postmortem, and closure. Planning requires building an incident response team (IRT) in tandem with policies, training, checklists, and a communication plan. The detection phase defines the priority and type of incidents, along with monitoring tools that help prevent, detect, and circulate notifications. The containment phase tactically executes the previous planning and detection ...
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