A Manager’s Guide to Human Behavior, Fifth Edition

Introduction

Human behavior in organizations has as many dimensions as there are employees. People’s behaviors can range from simple to complex, from functional to dysfunctional, from team oriented to self focused, or from powerful to ineffective. As a manager and a leader, you are called upon by your organization to manage your own behaviors successfully and to positively affect the behaviors of your work group and your peers. How can you do this successfully when each employee exhibits his or her own unique blend of behaviors based on different value systems, unique life and work experiences, various identity group memberships, and distinct personal and career objectives? A fundamental understanding of human behavior is the critical first step! ...