CHAPTER 7: PERFORMANCE EVALUATION

ISO22301 introduces standard terminology, consistent with other international management system standards, and whilst it no longer includes the rather important term ‘review’ from BS25999, it replaces this with a requirement to evaluate the business continuity procedures, together with the requirement to take corrective action when anything no longer conforms to requirements.

Monitoring and measurement

The case for continuously reviewing and maintaining the BCMS, particularly the executable parts of it, is already made. However, to ensure that this actually happens, the majority of organisations will benefit from establishing a review body.

Depending upon the nature of the organisation, regular review and maintenance ...

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