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Foreword by Ken Blanchard
Part I: The Story:A Peacock in the Land of Penguins
Part II: From Parable to Practice:Tips and Tools for Feathered Friends
Are You a Peacock, or Other Type of Exotic Bird?
Do You Identify with Any of the Birds in This Story?
Strategies for Birds of a Different Feather
Positive Penguinship: What Peacocks Can Learn from Penguins
There’s a Little Bit of Penguin in All of Us
Teaching Penguins to Fly
How You Can Tell If You Work in the Land of Penguins
Recognizing the “Quack”: Common Phrases from Penguins
Who Cares About Diversity … and Why?
Diversity Includes Everyone
Tips for Penguins Who Decide to Change
Tips for Enlightened Penguins Who Seek to Transform Their Organizations
Avoiding Penguin Paralysis