Chapter 14. Change Management in Moving Toward Enterprise Agility

The other area (besides how we’re organized, and how we do project management) where Jim Highsmith, an executive consultant with ThoughtWorks, encouraged us to provide more clarity is around the process of change management and how things work differently after the transformation. We started out with a goal of dramatically improving productivity and getting firmware off the critical path for the business for the first time in more than two decades. We went after changing our architecture to address changes in our customer expectations and radically changing our development processes to eliminate work that was not directly contributing to our value proposition. This took some time ...

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