Index

Adizes, Ichak, 25

Administrator, role of, 25

Agile Project Management, 9

Anger session, 94

Audience, 114

Authorization to Proceed (ATP), 3435

Autocratic, management style, 26

Beliefs, 9697

Bid Manager, 22

Bidding process, 22

Bureaucratic, management style, 26

Business case

approval, 34

content, 33

at end of project, 6970

introduction, 3233

Central Computer and Telecommunications Agency (CCTA), 8

Challenges, of outsourcing, 7781

additional human hours, 79

costs, 7980

culture, 78

different language, 78

legal, 78

location, 79

transition costs, 79

working together, 78

Change management

introduction, 4243

during project implementation, 6364

tips, 4344

Character armor, 90

Character structures, 9093

Client environments, access to,

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