13 RESOLVING DISPUTES
Sara Ellacott
This chapter considers the most commonly used methods of dispute resolution, their advantages and disadvantages, together with a consideration of the relevant procedures associated with each method. Mediation is discussed after litigation and arbitration, but you should note that it continues to gain increasing popularity in the UK with the courts, government agencies and the private sector.
INTRODUCTION
Taking time to consider how to deal with potential disputes at the very outset of a complex technology project can sometimes be regarded as defeatist; the parties are keen to work together and do not want to dwell on the potential difficulties they may face. The reality, however, is that during the life ...
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