9
Release and Deployment Management
In this chapter, you will be introduced to the release and deployment management capability, both by itself and as part of formal service management. This includes the capability’s governance (purpose, objectives, and policies), execution (roles, responsibilities, activities, and metrics), and enablement (acceleration, integration, and supporting technology).
In this chapter, we are going to cover the following main topics:
- Purpose and objectives
- Policies
- Process terms and definitions
- Process input and output
- Process activities
- Roles and responsibilities
- Key process indicators
- Process integrations
- Technology requirements
Purpose and objectives
Release and deployment management are two key processes that ...
Get A Practical Guide to Service Management now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
